The Warehouse Management System for true scalability and cloud processing power. Get it right first time, every time with cloud connecting your fulfilment ecosystem.
At its heart, is all about getting stock into your warehouse, storing it in your warehouse, and shipping it out the other side – as quickly and efficiently as possible. Through a wide variety of pre-built integrations, eliminates tedious and error-prone manual data entry, letting your team focus on getting the job done.
Customisable
No two warehouses are the same, don’t accept a one-size fits all solution has a highly configurable core supporting countless ways to operate. Unique feature request? Our team of Australian-based developers are ready to work with you.
Simple to Implement
Cloud architected from the ground up, all you need is handheld scanners, printers and our proprietary printing technology. apps run on Android and iOS, as well as industry standard devices. Cloud technology means we take care of the complexities of running , you are free to look after your business.
Connect with your Existing Systems
Your fulfilment ecosystem is complete with . Orders are ingested from any capable ERP, accounting or eCommerce system. Protect your investment in core systems and get more bang for your buck with
Connect with your Partners
is built from the ground up to speak to your partners including freight carriers, customers and other businesses you work with everyday. Run your own trucks? is the answer to your transport allocations.
We’d like to thank you for your ongoing support throughout 2022.
With the peak logistics season fast approaching, we want to let you know that our annual embargo kicks off Saturday November 19, 2022 and continues till Friday January 13, 2023.
Whilst we will continue to provide you with normal support over the change freeze period, some services will be placed on hold to ensure maximum support capacity during your peak period. Activities that will not be undertaken during this period include:
System configuration changes
Development releases or updates
Customer Installations
If you have any service orders, those received by Friday October 7th, 2022 will be in consideration for release prior to the embargo period. Orders received after that date will only commence processing from Monday January 16th, 2023.
We’ll be back on deck with business as usual from Monday January 16th, 2023.
If you have any queries, please don’t hesitate to contact the Service Desk team on 02 8378 5500 or support@thomax.com
supports hundreds of industry standard devices from major manufacturers including Zebra, Honeywell, Intermec, Datalogic and Cipherlab
also has Android and iOs apps that can be used on a mobile phone or any handheld device running Anroid 5.0 and above.
How are licences billed?
bills based on active packing stations as set up under Settings>Packing Stations. Add or remove devices as your business requires.
How do I add a new handheld device?
New devices are added through the Settings>Packing Stations menu in the web interface. All you’ll need to know is serial number and device type to get up and running.
Where do I find the serial number of my device?
On Android devices the serial number can be found by pressing the version information under the Printer prompt on the Packer login screen.
On Windows devices F1 will display the serial number.
Feel free to contact our support team on 1300 327 082, we’re here to help.
How do I add a new user?
New users are added through the Settings>Users menu in the web interface.
How do I set up my new printer?
Thomax has simplified the complexities of cloud printing and runs all printing through a gateway supplied with your printer.
First power up the gateway and connect your printer, confirming the Power and ACT lights are steady green.
Call or email our Support desk and inform the lights that are working, and we will schedule in the final pieces of setup.
The final setup piece is restricted for data security reasons, please allow up to 48 hours for completion.
Where can I purchase new or additional handheld scanners and peripherals?